Bookanto - ( Policy with Direct Sellers/Distributors/Promotor/Franchise/Merchant M/s Bookanto Solution Pvt. Ltd (Hereinafter called having its registered office at #9/3, Gere Halli BSK 3rd Stage, HosakereHalli Bengaluru – 560085, a company duly incorporated and registered under the Indian Companies Act 2013, DIRECT SELLING ENTITY, is engaged in the business of providing FMCG product services by the companies under trademark / logo of the company.
WHEREAS the DIRECT SELLER (Hereinafter called Promotor) who is already participating or intend to participate in a future in the direct selling network of the company for purchase/recommendation of the Services mentioned thereof or the prospective buyer/Promotor / direct seller / customer further intends to do to the business activities of promoting the services of the company, hereby agreed to do the same on the following terms and conditions which are to be compiled by the existing as well as proposed direct seller.
1.The Direct seller and the company shall undertake to comply with the guidelines issued vide F. No 21/18/2014-IT (Vol-II) dated 9thSeptember, 2016 by December of consumer affairs (ministry of consumer affairs, food and public distribution, GOI) as DIRECT SELLING GUIDELINES, 2016 and notified as G.S.R. 1013(E) dated 26th October 2016 with its true spirit and object.
2.The direct seller hereby confirms that he/she has entered into this agreement as a direct seller and nothing in this agreement shall establish an employment relationship, or any other labour relationship or agent etc. between the direct seller and the company and nothing shall establish the direct seller position as procurer, broker, commercial agent or other representative of the company.
3.The direct seller understands that he/she is working as a direct seller only operating the company business and shall neither convey the impression or refer himself/herself as an employee, agent, manager, or representative of company nor use such terminology and shall undertake to indemnify the company in respect of any costs or damages arising as a result of any such misrepresentation of relationship with company.
4.The company further it does not require a participant/ subscribe to pay any entry/registration fee, cost of demonstration Equipments and materials or other fees relating to participation;
5.The direct seller shall be entitled for only remuneration which is paid as per the sale of the goods/services by them and the information about the applicable taxes including GST or other taxes existing under the law have already been apprised to them and the same have been understood and acknowledged by them.
6.The direct seller shall not indulge in any misleading, deceptive or unfair trade practice or making false, deceptive or unfair means to recruit prospective direct seller. The company shall be at liberty to terminate the agreement with the direct seller without any notice and the side direct seller shall be personal liable for the consequences thereof in the eyes of law in case of any false representation, omission or any act committed by them, contrary to the guidelines issued by Govt. of India as mentioned hereinabove or the code of conduct independent adviser agreement, legal agreement affidavit and important notice as depicted in the website of the company apart from that the company, further shall be at liberty to terminate the contract in a situation where a direct seller is found to have mode no sales of services for a period of 2 years since the day of inception of contract or since the day of last sale made by him or anything wrongly /falsely made by the direct seller to the prospect / customer to sell the contrary to the norms of the company.
7.The direct seller undertakes and are becoming part of the business activities of the company on their own volition without any pressure, duress or undue influence and voluntarily electing to promote and promulgate the sales of the services offered by the company, fully understanding that it is offered based venture, and only augment of services sells and successful marketing of the services offered by the company, would fetch remuneration and there being no automatic remuneration scheme or investment plan and the company does not indulge in any kind of financial investment or float any investment scheme or entrepreneurship or many circulation scheme.
8.The company shall be responsible for redressal of the grievances of the consumers as may be arising on account of direct selling activities conducted by the direct seller and a grievance redressal committee having three members including chairman with their respective address, phone no. etc. has already been constituted, showing the same on the website of the company and whatever complaint which is received either on our landline phone, mobile, email, website, posts or personally visits by the aggrieved person shall be given a compliant no. for tracking the status of the complaints and also to assess the time taken for redressal of the complaint.
9.A person/entity who completes the KYC (Aadhar Card, Driving License,Voter ID Card, Passport, Ration Card, or any other identity document(s) issued by any State Government or the Central Government, which can be verified) formalities and fills the distributors/promotor/franchise/merchant Application + Agreement Form (the “Applicant”) shall be assigned an Applicant Number. The Applicant Number shall be valid for 30 days and the Applicant shall be confirmed as a distributors/promotor/franchise/merchant pursuant to it carrying out at least one transaction within 30 days from the date of submission of the distributors/promotor/franchise/merchant Application + Agreement Form. 10.The present agreement is being executed by the direct seller/promotor without any
compulsion, inducement made by the company and the company has not compelled the direct seller to purchases the goods / services in an amount that exceeds an amount that can be expected to be sold to consumers within a reasonable period of time and further allow the direct seller a reasonable cooling off period of 30 days. Besides that, the company shall further allow or provides for a participant a buy-back policy for “currently marketable” good / services sold to the participant at the request of the participant within period of 30 days from the date of distribution of goods /services at reasonable terms;
11.It makes clear that neither the direct seller nor the company shall take any entry/registration fee cost of sales demonstration equipment and materials or other fees relating to participation from the participation and further shall provide a digital contract describing the “service terms “of participation to the participation;
12.It is understood and made clear in unequivocal words that the company or the direct seller do not participate in any money circulation scheme or promote / engaged in a pyramid scheme and company /direct seller shall not require a participant to pay any entry / registration fee, cost of sales, demonstrations equipments and materials or other fees relating to participation.
13.Distributor(s) must know and convey that earnings come only through hard work, commitment and consistent efforts.
14.The direct seller shall not make any incentives / remuneration to the prospective customer for the recruitment /enrollment, except from the sale of goods / services and the direct seller shall not be entitled to get any money by way of minimum monthly subscription or renewal charges from the prospective customer etc.
15.The direct seller shall not sell any services for a price exceeding the MRP and this agreement becomes effective from the date of acceptance by the company. The identification card issued to the direct seller is and shall remain the property of the company and the direct seller shall return the same to the company without any delay upon terminate or expiration of this agreement.
16.The company may reject the instant agreement for any reason, at its discretion, including if the direct seller furnish incomplete, inaccurate false or misleading information at the time of entering into this agreement.
17.Irrespective of the level attained, if a distributors/promotor/franchise/merchant does not place any order in the preceding one year, then he/she will be termed as an 'Inactive distributors/promotor/franchise/merchant’ and the Company reserves the right to take a decision (including termination) regarding his/her distributorship/ promotorship/ franchise / merchant. After completion of inactive period the distributor can join under any of the distributors/promotor/franchise/merchant, following the termination of the earlier ID.
18.The Direct seller shall represent company products/services and its sales and marketing plan to all prospective users /customers in a truthful and honest manner, and he/she will make sure to represent only what is approved in official company publications and on its website. Further the Direct seller shall conduct themselves in such a manner as to reflect only the highest standards of honesty, integrity and responsibility because he/she recognizes that his/her conduct as Direct seller has far-reaching effects.
19.The Direct seller shall not while inviting a prospective customers/users directly or indirectly induce them during their meeting with impression that the invitation extended to them by he/she are for participation in some ‘social event ‘ or to disguise the invitation as market survey or to imply that it is other than a business event and shall not emphasize more on the potential earning through the marketing plan of company than utility of the products/services of the company; or represent that a person can benefit solely by referring to others or by obtaining products/services for personal use at his own costs; or claim that one may achieve success or benefit with little or no investment by way of effort or time.
20.The Direct seller shall emphasize that income by way of commission/remuneration can be achieved only by way of continuous augment of product sells/activities and effort in that direction to the perspective user and shall not exaggerate or overstate the kind of potential earnings that can be generated by the company business and communicate. Only true and actual earnings shall be projected him/her;
21.The Direct seller undertakes to observe all laws, policy, rules, and/or regulation, central or locals as may be applicable from time to time and shall keep the company indemnified against all actions, claims, demands, prosecution, penalties including costs thereof and not excluding company legal costs which might be made or bought against the company in respect of any of or arising out of any breach, infringement or infraction of any laws, regulations and code of practice, by me, arising out of the operation of the company Business.
22.The Direct seller shall not engage in any activities, which may bring disrepute to the company or any services of the company or any competent and undertake to indemnify the company on account of any costs or damages that may arise due to any activities.
23.The Direct seller shall comply with all requirements, guidelines, which are issued from time to time by the company or any competent authorities including Govt. of India or the State Governments and any in disciplinary action performed by me, may result in termination.
24.The Direct Seller with his/her own volition, without any duress, coercion, or undue
influence agreed to opt for the marketing plan/work of the company and fully understand that it is an effort based plan where you, the direct seller achieve remuneration /commission only by way of continuous augment of products/services offered by the company, (there being no automatic rewards scheme or investment plan).
25.The Direct seller understands that if he/she ceases to be Direct seller for any reason, they will automatically lose all/any rights under this agreement. And understood and are not under any illusion/wrong impression as to the kind of potential earnings that can be generated by the company business
26.The direct seller shall be responsible for complying with all laws, policies, rules or regulations taxes, levies, central or local as may be applicable from time to time and obtaining all licenses and /or registration as may be required from time to time.
27.It is specification pleased to be noted that in case the direct seller are employed by any central government/state government agency, Indian armed forces or any such establishment that disallows you to work part time / full time / earn remuneration / commission, in that situation you will not be able to enter into this agreement.
28.The direct seller accepts that it is the prerogative of the management of the company to alter amend or reduce the amount of commission/remuneration to the independent advisor without prior notice
29.That the direct seller also understood and read the contents of documents under the heading of LEGAL DOCUMENT as available and displayed on the website of the company and undertakes to abide by all the stipulations as envisaged in the said legal document.
Promotor/Distributor are required to observe the Code of Ethics at all times.The Company reserves the right to terminate distributorship/promotorship at any time for any violation. Upon enrollment, distributors are expected to pledge the following:
1.That i will follow the highest standards of honesty and integrity in the Business.
2.I will present the Company's marketing plan accurately and honestly, clearly portraying the level of effort required for achieving success. I shall not use misleading, false, deceptive, and/or unfair recruiting practices, including misrepresentation of actual or potential sales or earnings and advantages of the business to any prospective distributor, during interaction with them.
3. I will not make negative or disparaging remarks about the Company, its products, officers, employees or other people and products. I will be respectful to the Company as well as the direct selling business.
4.I will not sell the products of through retail outlets.
5.I will not instigate, encourage, indulge and/or guide downlines for bonus rebate/refund of commission.
6.I will not encourage distributors/promotor recruited by me to purchase goods/services/ literature or sales demonstration equipment in unreasonably large amounts.
7. I will not use the Company's trade name(s), information, literature, advertising material, and gathering of people or other resources including Intellectual Property to introduce and promote the interests of any entity other than the Company.
8.I will strive to ensure that my customers and fellow distributors are satisfied with the Company's products and my services.
9.I will abide by the Promoter's Rules and Regulations at all times.
10.I will not resort to any fraudulent act in promoting the Company's business at the expense of the Company and fellow distributors/promotor.
11.During distributorship/promotorship and thereafter, I will not do anything that may adversely affect the Company, its reputation and business interests.
12.I shall not use misleading, deceptive, and/or unfair trade practices.
13.I shall take appropriate steps to ensure the protection of private information provided to me by the consumers.
The following Rules & Regulations of Bookanto Solution Pvt. Ltd. (the Company) are formulated and implemented for safeguarding the rights and dignity of the distributors while regulating conduct of business. In order to mould yourself as a responsible and ethical distributor of Bookanto, you must understand and abide by the Policies/Rules and Regulations of the Company; any violation of the same can result in termination of your distributorship. The Company reserves the right to amend its Policies, Rules and Regulations without issuing prior notice or clarification.You are expected to visit the Company's website from time to time and keep yourself abreast with updated policies, rules and regulations.

1. Eligibility to Become a Promoter:-
a. Individuals aged 18 years and above can apply to be a Promoter/Distributor of the Company.
b.The Company has absolute discretion to decide whether to accept or reject an application.
c.Promoter of the Company is not an agent, representative or employee. The relationship is on principal to principal basis.
d.All applications must be sponsored by an existing Promoter/Distributor/Merchant/Company representatives/Franchise.
e.Legal entities (such as HUF, Partnership firms, LLP, Company, Society and Trust).
● In such cases registration shall be in the name of the legal entity.
● A copy of the constitution, deed, articles of the association along with certificate of institution/incorporation, as may be applicable for the entity and PAN card should be submitted along with the application form. In cases of HUF, copy of PAN card would suffice.
● Any legal entities' enrollment will be treated as a franchise. Entity has pay franchise cost as per the company rules and regulations.
● Liability and entitlement of such entity is as per law of the land. Bonus payment would be made by the Company in the name of the entity.
● Any change in the constitution of the entity should be intimated to the Company and a fresh application form should be submitted along with the new / updated constitution. Company reserves the right to refuse registration of such new/fresh composition or constitution
● Company will communicate only with a person /official duly authorised by the entity under written intimation to the Company in advance.
● In case of dissolution / winding up / insolvency of the entity, bonus entitlement/ arrears, if any shall be released to the successor entity upon submission of proof acceptable to the Company. Claim(s) in this respect shall not be entertained after 90 days from the incident of dissolution / winding up or declaration of insolvency.

BONUS DISTRIBUTION: 1.Bonus for all distributors/promotor/franchise/merchant is computed first working day of every month, and commensurate with the business done in the relevant Sales month. Payouts will be issued by the Company to the registered distributors/promotor/franchise/merchant as per Company’s policy.

2.On receipt of monthly payout distributors/promotor/franchise/merchant should check accuracy of computation. Any queries in this respect should be made within 15 days from the date of issuance of payout by the Company. In the absence of such queries the figures mentioned in the statement shall be final and binding.

3.It is mandatory for the distributors/promotor/franchise/merchant to provide their address and bank details. They must also send us information as per Company Guidelines if there is any change in their address/bank details/mobile no/email id etc & same will be updated in 2 working days.

4. In order to receive Bonus, the distributors/promotor/franchise/merchant must mandatorily provide his/her Bank Details to In case the distributors/promotor/franchise/merchant fails to provide the Bank Details, reserves the right to withhold the bonus amount & it will be processed once distributors/promotor/franchise/merchant submit the required documents.

The Company provides guidance and advice to deal with situations involving breaches and violation of its policies and these rules and regulations. The Company shall also take appropriate action against the distributors/promotor/franchise/merchant involved. In the event of any violation, the following procedure needs to be observed:

1.A complaint has to be lodged immediately upon knowing about violation of any Policies/Rules and Regulations of the Company. The complaint must be given in writing by giving details of the alleged violation, also he/she must inform his/her upline about the complaint.

2.Upon receiving the complaint, the company shall immediately notify the distributors/promotor/franchise/merchant involved, requesting a swift response by way of a chance to explain his/her case. Company may in appropriate cases institute such action suo motu.

3.In case of inadequate information, the Company may request for more details from either party.

4.If the Company is convinced that the only way to restore normalcy is to suspend or terminate distributorship/promotorship/franchise/merchant, it shall convey its decision by writing a letter to the distributor concerned. The letter shall be posted through Registered mail/ Courier to the last known address of the distributor as listed in Company's database and the post mark shall be taken as proof of receipt.The Company reserves the right to take necessary action against the terminated distributor including seeking compensation, recovery, damages and legal costs incurred, if any. However, the Company reserves the right to amend or modify any part of the above decision if and when such a need is felt by the Company.

Expiry/Cancellation/Resignation/ Succession of distributors/promotorship/ franchise/
merchant: 1.Any distributors/promotor/franchise/merchant, who resigns or whose distributorship/promotorship/franchise/merchant is cancelled / terminated may reapply for distributorship/promotorship/franchise/merchant only after lapse of a period of three months (cooling period) from the date of resignation / cancellation of his / her last distributorship/promotorship/franchise/merchant.

2.In case a distributors/promotor/franchise/merchant resigns for certain unforeseen circumstances, subject to Company's satisfaction, he/she may transfer the distributorship/promotorship/franchise/merchant to his/her blood relative only (proper proof and documentation required).

3.Distributorship/promotorship/franchise/merchant in ordinary circumstances expires upon death or proven incapacity of the distributorship/promotorship/franchise/merchant. However, nominee of the deceased upon evincing interest to succeed distributors/promotor/franchise/merchant may be allowed by the Company. In cases where the nominee does not come forward till 3 months from the date of death or incapacitation of the original distributors/promotor/franchise/merchant as the case may be, the successor of the deceased upon submitting appropriate documentation and evincing interest to succeed distributorship/promotorship/franchise/merchant may be allowed by the Company. However, under no circumstances such distributorship will be entertained after 6 months from the date of death or knowledge of incapacitation of the distributor either from nominee or successor.

4.Distributorship/promotorship/franchise/merchant may be cancelled/terminated, declared unclaimed or suspended by the Company for the reasons mentioned in the Company's Policies/Rules and Regulations.

Yours Faithfully,
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Bookanto Solution Pvt Ltd,
#9/3, Gere Halli BSK 3rd Stage,
HosakereHalli Bengaluru – 560085